Customer guide at your service
The customer's guide provides information on main, practical road and rail transport matters.
You will find the following information in the guide:
- Electronic and online services
- Transport orders
- Transport documents
- Current fuel surcharge on road logistics
- Rail logistics terms of delivery
- Rail logistics supplementary services
- Terms of delivery for Finnish-Russian and Eastern traffic, TBA
If you have any questions that are not answered in this section or elsewhere on our website, our sales team will be happy to answer your questions.